Active listening — not only hearing but listening — is a skill that helps us understand the needs of our clients, coworkers, family and friends. In a business relationship, that translates to using empathy to be aware of and sensitive to the thoughts and feelings of others.

A project meeting can easily derail when people who speak up aren’t heard or people with issues don’t speak up. Read on to learn why it’s important to keep talking to ensure your project needs are met.

Our lives are full of responsibilities and tasks that it’s easy to become overwhelmed. Sharing the load with colleagues and family reduces stress and positively impacts our mental and physical health.