3C Connect was founded in 2009 by contracting professionals who believe that state-of-the-art technical training and cutting-edge business solutions are necessary for the growth of the industry and each contractor.

TRC maintains a network of more than 3,600 collection sites nationwide and has recovered more than 2.4 million thermostats, containing 11 tons of mercury since its inception.

What are you doing to attract new people to the industry? What are you doing to hire the best people? What are you doing to retain and train the people already working in the industry?

In addition to her reflections on the past 40 years, Anderson also addresses the future of the home services industry – particularly the trades of plumbing, heating and air.