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Moen, a leader of water experiences in the home, is being acknowledged for outstanding customer service and exceptional product offerings as a 2024 National Preferred Partner by David Weekley Homes, one of the nation's largest privately held home builders. Moen celebrated its 12th year of receiving this honor and was recognized during a ceremony on June 25, 2024, in Houston, Texas.
"At Moen, we prioritize delivering not just products but unparalleled water experiences that elevate the lives of homeowners. Our long-lasting partnership with David Weekley Homes underscores our shared dedication to exceptional quality and service in every home," said Mark Davis, senior strategic account manager, Moen. "Having now received this prestigious recognition for over a decade reaffirms our unwavering commitment to being a trusted partner to our customers."
The National Preferred Partner Survey format consists of two questions with a 1-to-5 rating system for partners. It is sent to David Weekley Homes team members who are currently doing business with them in their market. When the partners receive their quarterly results, they are shown how they rank amongst National Preferred Partners in their industry and the contact information for each David Weekley Homes team member who completed an evaluation for them.
The evaluation process involves a comprehensive system of feedback and discussion that enables David Weekley Homes to measure excellence among all established trade partners and their channel partners. Providers that receive the highest scores throughout the year are presented with the prestigious National Preferred Partners Award. Of David Weekley Homes' extensive roster of 122 partners, only 13 manufacturers are selected as preferred partners.
"We've built our reputation on providing our customers with a high-quality home and an exceptional homebuying experience," said Vice President of Supply Chain Services John Schiegg from David Weekley Homes. "As a National Preferred Partner, Moen has played a significant role in helping us achieve and maintain that reputation."