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Marcone, a leading North American distributor of plumbing, appliance, HVAC, commercial kitchen and pool and spa repair parts, reports that significant repair industry growth in Western Canada is behind its expansion as the company moves to expand its footprint in that region.
Marcone recently opened a 48,000-square-foot regional distribution center at 4152 27th St. N.E. in Calgary. The move allows Marcone to ensure delivery to 90% of the Canadian population with next-day ground service.
"Western Canada has been eager for increased product distribution, particularly in the appliance repair and commercial kitchen categories," said PeterSzachlewicz, president of Marcone in Canada.
Just five years ago, Marcone's Calgary facility was a 5,000-square-foot warehouse. As it grew, the company moved to a 12,000-square-foot distribution center. Now, however, Marcone finds that customer demand has necessitated a 48,000-square-foot facility -- a full 860% size increase since 2019.
"Marcone is committed to fast delivery of an exceptional parts selection," Szachlewicz said. "We are proud to meet the growing demand of Canadian servicers who ultimately want to improve the service they provide customers with increased first-time fix rates and quicker responses."
Marcone's Canadian operations include distribution of home appliance and commercial kitchen parts nationwide. Its Canadian inventory features leading OEM brands such as Whirlpool, Electrolux, Bosch, Garland and Hobart.
The Marcone experience in Canada includes best-in-class customer service with EDI programming, a user-friendly ecommerce site and a robust call center with bilingual national coverage.
"We see tremendous opportunity in the Canadian repair parts marketplace," said Avichal Jain, CEO of Marcone. "Just as we are in the U.S., we look forward to continuing to become the distributor of choice for Canadian servicers who know they can rely on Marcone for fast service, a strategic delivery network and a broad inventory of products across a range of industries."
Marcone Group has experienced significant growth through acquisition in recent years, moving into the HVAC, plumbing, pool and spa and commercial kitchen markets with a distribution network that promotes fast delivery through nearly 200 locations in the U.S. and Canada, including distribution centers in most major metro areas.