IMARK Plumbing Group welcomes the addition of Savance Enterprise as its latest Member Service Provider. Savance’s innovative technology empowers wholesale businesses with a scalable software platform built to grow as distributors’ business needs evolve. Savance Enterprise is one of the few remaining ERP providers in the market that are independently owned and operated from the U.S. 

Savance’s industry-specific workflows are designed to manage single and multi-location operations in the cloud or on-premise at an affordable price. In addition, Savance’s dedicated pre-sale consultations, expert advice, and on-site implementation teams have become a trusted resource for distributors seeking to streamline efficiencies for business growth. 

“Savance Enterprise allows my team to access critical data within seconds to make fast and timely decisions that drive an increase in revenue and profits,” said Tracy Foster, IMARK Plumbing member and president of Discount Plumbing & Electric.

Foster added that his decision to upgrade was not solely based on the software’s capabilities, but rather, on the people behind the scenes.

“I have never been treated like a number with Savance," he said. "I get to share my ideas and feel as though the Savance team listens to us on how we operate our business.”

That same attention to customer service and innovation captured the attention of IMARK Plumbing’s J&J Wholesale in 2021. After investing in another ERP Software and quickly realizing what they were sold was not what they were getting, owner Jason Carpenter decided to move on to Savance.

“Everyone at Savance works together to find solutions that work for businesses and showrooms like ours. It is a true partnership,” Carpenter said.

He explained that he knew he had made the right decision to transition to Savance when he watched as his teams began to navigate through the system to serve customers faster than they ever had on previous solutions. 

“My team doesn’t have time to click around seven times before landing on the screen they need. With Savance, I know my customers are not waiting around an extra five or ten minutes because we’re processing an order. Savance just makes it easy to get customers served and back out on the road.”

Savance has spent the last 25 years mastering accounting, inventory, pricing, rebates, sales orders, POS, customer contact management, business intelligence, analytics, and more to stay on top of rapidly changing customer demands. Earlier this year, Savance announced the addition of two critical integrations for PHCP showrooms and distributors which include Bravo Business Media and Billtrust for eCommerce. The partnerships are just another way Savance showcases its commitment to the ERP space while letting the experts in eCommerce and content enhance the overall value proposition to distributors.

“It is an interesting time to watch technology unfold,” said Savance Enterprise’s Jason Plasencia. “We’re watching other ERP companies get eaten up out there and expanding into markets they know very little about. That is not our goal here at Savance.  We continue to operate the way our customers operate - by staying committed to the development of ERP functionality that drives everyday business efficiencies and increases revenue. Because of that, we do business with great partners like Bravo and Billtrust to enhance the product offering and value we can offer to customers.”

The strategy of remaining committed to ERP software development has proven to be a smart choice. The Michigan-based company has added several new plumbing distributors and showrooms to its ever-growing list in the past 12 months. 

IMARK Plumbing Group’s Ted Havel said, “Savance has proven they care about our industry and distributors of all sizes. So many of our IMARK Plumbing members are engaging with Savance and taking advantage of what they bring to the table, so it only made sense to expand our relationship on a larger scale. Not only does Savance’s technology help IMARK members strengthen operations, but their commitment to customer care is truly what sets them apart. We are excited to see our members take advantage of the level of service and technology they provide.”