The PHCPPros Behind the Wall podcast delves into the personal journeys of those who have created successful businesses within the PHCP industry. Every month, Host Ellen Rohr — PHC News columnist, plumber's wife, COO of Zoom Drain Franchising Company and overall industry icon — holds vulnerable conversations with guests to explore insights gained and lessons learned.

In episode 14, Ellen interviews Chris Hunter, director of customer relations at ServiceTitan. They discuss his journey through the skilled trades — from HVAC technician to business owner to his current role at ServiceTitan. Discover what moments and decisions changed his life forever, the lessons he’s learned along the way, and how he's sharing strategies and insights to help home service companies succeed through his book, "It's Go Time."

You can listen to the PHCPPros Behind the Wall podcast on our website, or on streaming platforms such as Spotify, Apple Podcasts and Google Podcasts.