Tune in as Katie shares insights learned from both her role at Signature Sales and her initial year of leadership as the first female president of AIM/R. Thank you to Bradford White Corp. and Laars Heating Systems for sponsoring this episode! 

The more I use ChatGPT, the more I realize the benefits of using artificial intelligence (AI) to help the customer experience.

Learn how virtual and augmented reality provide risk-free environments, while robotics and drones minimize human exposure to hazardous jobsite conditions.

While there is a place for artificial intelligence in your company’s public relations plan, a human writer can capture the emotions and desires of you and your staff, and collaborate with you on a deeper level than any technical tool can.

Updated, enhanced and connected bottle filling stations are expected to replace old-fashioned drinking fountains as facilities search for ways to lower expenses, meet compliance and meet sustainability goals.

Legislative mandates and enticing incentives are providing a favorable climate for the adoption of electric boilers and heat pump water heaters.

Tune in for a deep dive into A. O. Smith's history as the company celebrates its 150th anniversary this year. 

The trusted provider of best-in-class field service technology names Paige Collins, Jeff Prince, Kiri Leibold and Jon Jackson to new executive positions supporting the company's continued commitment to customer support and success.

Mueller Steam is helping facility engineers detect when strainer maintenance is needed to prevent production downtime.

The new partnership places Bluon in ServiceTitan's Technology Partner Program and sets the stage for various levels of integration between the two platforms.