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The programs include Pillars of Success, QSC’s new business development and management system; and Front Line Service Training that develops the customer service and sales skills of technicians.
The Heating Systems Gauntlet, held by the Heating, Refrigeration and Air Conditioning Institute of Canada, challenged 23 Southern Ontario students over two days.
According to Angie's List, fewer than 5 percent of the companies listed on the site earn the Super Service Award, and fewer than 20 percent of those have received the honor for five years or more.