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It was 33 years ago on a blistering cold Friday night in Billings, Mont., when the Grainger emergency service operator notified me that I needed to call a customer immediately.
It’s not about adopting new technology; it’s about adopting a mindset of continual optimization and growth.
May 6, 2024
If you’re in the business of sales, especially within manufacturers’ rep agencies, you’ve likely heard about customer relationship management (CRM) systems.
This year, the value of projects anticipated to begin construction in the United States and Canada totals $21 billion, up from $11 billion in 2023.
May 6, 2024
Trey Hamblet, Industrial Info Resources (IIR) vice president of research for chemical processing and refining, expects to see an increase in North American chemical processing project spending this year, especially after a less-than-anticipated spend in 2023.
By the time this article is published, the industry will be midway through the second quarter of 2024, with the oil markets being buffeted by worries about supply shortages and escalating geopolitical tensions.